Q. Is the pool heated?
A. Yes, the temperature is 32 degrees all year round.

Q. What do we need to bring?
A. Swimmers, towel, goggles & a positive attitude.

Q. What if my child is crying before or during a lesson?
A. Best thing to do is hand your child straight over to our teacher and ignore the crying. This may look harsh and upsetting to you as a parent, but let our teachers distract them and form a connection with your child. They will settle down as our teachers are fully equipped to handle these situations.

Q. What are Private Lessons?
A. Our Private Lessons are based on a one on one between our teacher and child. This lesson allows all focus and attention on your child for 15 minutes. This is all the time they need in the water as they will tire and get distracted easily after this time, especially our little ones, 2yo-5yo.

Q. How many kids are in a Group Lesson?
A. We only have a maximum of 4 kids per group per teacher. Our kids are assessed by their swimming ability and are grouped accordingly with kids that are similar. This allows the kids to progress and improve together.
 
Q. Why do our teachers wear wet suits?
A. Our teachers are in the water for long periods of time and is to help keep them warm and protect their skin of over exposure to chlorine.

Q. Do you accept the NSW Kids Active Vouchers?
A. Yes, we do.

Q. Do you swim on Public Holidays and are we charged for it?
A. We do not swim or charge for lessons on Public holidays.

Q. Are there Swimming Lessons during the School Holidays?
A. Yes we swim all year round and only close during the Christmas holidays.